PRIVACY POLICY

Last updated: 2025

Portale, a product of CNM Collective (Pty) Ltd, is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.

1. Information We Collect

We may collect:

• Name, email address, contact details

• Profile content submitted for your portal (images, biography, links, media)

• Technical data such as browser type, device type, and interactions with the website

• Analytics data

2. How We Use Your Information

We use your information to:

• Create and maintain your digital portal

• Provide customer support

• Improve website performance

• Communicate updates or changes to your portal

We do not sell or share your data with third-party marketers.

3. Storage & Security

All data is stored securely on third-party hosting platforms with industry-standard protection.

We take reasonable steps to prevent:

• unauthorised access

• loss of data

• misuse of information

However, no system is entirely risk-free. You use the service at your own discretion.

4. Sharing of Information

We may share your information only when necessary to:

• host your digital portal

• integrate analytics

• comply with legal requirements

We do not share your data for advertising or resale.

5. Your Rights

Under POPIA (South Africa), you have the right to:

• access your personal information

• request corrections

• withdraw consent

• request deletion where applicable

6. Data Retention

We retain your data for as long as your digital portal remains active.

If you discontinue your portal, we will delete your information within a reasonable period.

7. Cookies & Tracking

We may use cookies or tracking tools to improve user experience.

You can disable cookies through your browser settings.

8. Contact

For privacy-related queries or data requests:

info@portale.co.za